Gold jewelry consumption has always been sought after. However, when consumers buy gold jewelry, they can only know the weight, content, price, etc. through the counter. Few merchants provide specifications, origin, producer, date of manufacture, inspection certificate and instructions for use. . After the problem occurs in the process of use, it is difficult to determine whether the consumer is at fault, or whether the jewelry itself has quality problems. It is difficult to refer to the "three guarantees" to deal with consumer disputes, only the two sides can coordinate with each other. On December 8, the reporter learned from the Gansu Provincial Administration for Industry and Commerce that the 12315 command center of the bureau issued a consumer warning recently, saying that the buyer should ask the dealer for a written quality commitment card.
The warning said that the following three points should be kept in mind when purchasing gold jewelry: First, when purchasing jewelry, it is best to choose a large-scale integrated shopping mall and brand store with long-lasting credibility and quality assurance; second, purchase jewelry must be directed to the dealer. Request a formal invoice, the content of the invoice should be consistent with the label standard name of the jewelry; the third is to ask the dealer for a written quality commitment card (or quality assurance) to understand the quality of the jewelry, such as authenticity, quality level, etc. Whether the name matches, all commitments should be implemented on the bill; if the merchant is unable to provide it, consumers should consider whether it should be worth the risk. In the course of use, if there is a quality dispute over the jewelry, the relevant written evidence can be promptly reflected to the industry and commerce department.
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